Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

About Us

This website btpjunglesafari.com (“Website”) is owned and operated by BHARAT TRAVEL POINT PRIVATE LIMITED, a private limited company incorporated in India, hereinafter referred to as “BTP Group”, “we”, “our”, or “us”.

BTP Group operates multiple travel-related brands including:

  • btpjunglesafari.com
  • btpyatra.com

We act as a private travel service provider and facilitator, assisting customers with travel planning, accommodations, safari tour arrangements, and related services through authorized third-party vendors.


Agreement & Acceptance

By accessing or using this Website, you agree to be bound by these Terms of Use and Privacy Policy, including any updates or modifications made from time to time. Continued use of the Website constitutes acceptance of such changes.


Services Disclaimer

All content, information, and services provided on this Website are offered on an “as is” and “as available” basis.

We reserve the right to:

  • Modify or discontinue any part of the Website or services
  • Update content or pricing
  • Restrict access temporarily or permanently

without prior notice and without liability, subject to applicable laws.


Safari Booking Disclaimer

We are not a government authority nor affiliated with forest departments.

Safari permits and entry approvals are:

  • Issued solely by respective forest authorities
  • Subject to availability, weather, and government regulations

We assist customers by facilitating bookings through authorized channels and partners. Wildlife sightings are not guaranteed.


User Registration & Account Security

Certain services may require registration. You agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

We are not responsible for losses caused by misuse of your account.


Payments & Third-Party Transactions

Payments on this Website are processed through secure third-party payment gateways such as banks, payment aggregators, or authorized service providers.

We do not store your credit/debit card or banking details.

All payment transactions are governed by:

  • The respective payment gateway’s terms
  • Applicable banking and RBI regulations

BTP Group shall not be liable for payment failures, delays, or disputes caused by third-party service providers, except as required by law.


Cancellation & Refund Policy

Customers may request cancellation as per the specific package or service terms.

  • Safari permits once issued may be non-refundable
  • Refund eligibility depends on supplier policies and government rules
  • Processing time varies based on service provider response

Refunds, if applicable, will be processed to the original payment method.


Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information.

Information We Collect

  • Name, contact number, email address
  • Travel preferences and booking details
  • Payment confirmation details (excluding card data)

How We Use Your Information

  • To process bookings and inquiries
  • To provide customer support
  • To improve our services
  • To comply with legal obligations

Data Sharing

We do not sell or rent your personal data.

Information may be shared only with:

  • Authorized travel partners
  • Hotels, transport providers, safari operators
  • Government authorities when legally required

Cookies & Tracking

Our Website may use cookies to improve user experience, analyze traffic, and optimize services. Users may disable cookies via browser settings.


User Conduct

Users agree not to:

  • Violate any applicable laws
  • Upload harmful, misleading, or offensive content
  • Attempt to disrupt website functionality
  • Use the Website for unauthorized commercial activities

We reserve the right to suspend or terminate access for violations.


Intellectual Property

All content, logos, text, images, and designs on this Website are the intellectual property of BHARAT TRAVEL POINT PRIVATE LIMITED or its licensors.

Unauthorized reproduction or commercial use is prohibited without written consent.


Limitation of Liability

To the maximum extent permitted by law, BTP Group shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, profits, or business opportunities
  • Delays or service interruptions beyond our control

Indemnification

You agree to indemnify and hold harmless BTP Group, its directors, employees, and partners from claims arising from misuse of the Website or violation of these terms.


Governing Law & Jurisdiction

These terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.


Contact Information

BHARAT TRAVEL POINT PRIVATE LIMITED
Email: info@btpjunglesafari.com
Website: https://btpjunglesafari.com