Terms & Conditions

Terms & Conditions

 

Welcome to btpjunglesafari.com (“Website”). This Website is owned and operated by BHARAT TRAVEL POINT PRIVATE LIMITED, a private limited company incorporated under the laws of India, hereinafter referred to as “BTP Group”, “we”, “our”, or “us”.

By accessing or using this Website, booking safari packages, or using any services provided by us, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, please do not use our Website or services.

1. Nature of Services

BTP Group is a private travel agency that provides assistance in booking wildlife safaris, tour packages, accommodation, transportation, and related travel services.

We are not the official government authority of any National Park, Forest Department, or wildlife authority. Safari permits and related services are arranged through authorized government portals and registered vendors subject to availability and applicable rules.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old
  • You have the legal authority to enter into binding agreements
  • You agree to provide accurate and complete information during booking

3. Booking and Confirmation

  • All bookings are subject to availability and confirmation from relevant authorities and service providers.
  • Booking confirmation will be provided via email, WhatsApp, or other communication channels once payment and documentation are verified.
  • Users must provide correct personal details, identity proof, and other required documents during booking.

Incorrect or incomplete information may lead to cancellation without refund as per park or government regulations.

4. Pricing and Payments

  • All prices displayed on the Website are subject to change without prior notice.
  • Prices may vary depending on safari availability, seasonal demand, and government regulations.
  • Full or partial payment may be required to confirm bookings.
  • Payments must be made using authorized payment methods available on the Website.

BTP Group shall not be responsible for transaction failures caused by payment gateways, banks, or technical errors.

5. Cancellation and Refund Policy

Safari bookings are governed by strict government and forest department policies.

  • Safari permits are generally non-transferable and non-refundable once confirmed.
  • Refund eligibility depends on park authority rules and third-party vendor policies.
  • Service charges, payment gateway fees, and taxes may be non-refundable.
  • Refund processing timelines may vary and usually take 7–14 working days after approval.

6. Government Rules and Park Regulations

All travelers must follow wildlife park and forest department guidelines including:

  • Carrying valid government ID proof
  • Following entry timing and reporting schedules
  • Adhering to wildlife safety and conservation rules
  • Avoiding littering, feeding animals, or disturbing wildlife

Failure to comply may result in denial of entry without refund.

7. Limitation of Liability

BTP Group acts only as an intermediary between customers and service providers such as safari authorities, hotels, and transport vendors.

We shall not be liable for:

  • Cancellation or changes by park authorities
  • Natural disasters, weather conditions, or wildlife movement affecting safaris
  • Service delays or failures by third-party providers
  • Personal injury, loss, theft, or damage during travel

Customers agree that participation in wildlife safari activities involves inherent risks.

8. Travel Documents and Responsibilities

Customers are solely responsible for:

  • Carrying valid identification and travel documents

  • Arriving on time for safari or travel services

  • Following all safety and regulatory guidelines

  • Providing accurate passenger details during booking

9. Intellectual Property Rights

All Website content including text, images, graphics, logos, and design elements are the property of BTP Group and protected under applicable intellectual property laws.

Users may not copy, reproduce, or distribute any content without written permission.

10. Website Usage Restrictions

You agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Attempt unauthorized access to Website systems
  • Misrepresent identity or provide false booking information
  • Interfere with Website functionality or security

11. Third-Party Services

Our Website may include services provided by third parties such as:

  • Safari permit authorities
  • Hotels and resorts
  • Transport vendors
  • Payment gateways

We do not control or guarantee third-party services and are not responsible for their performance.

12. Accuracy of Information

We strive to ensure that all Website information is accurate and updated. However, safari availability, pricing, government regulations, and park rules may change without prior notice.

Users are advised to verify important details before confirming bookings.

13. Privacy Policy

Use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer data.

14. Modifications to Terms

BTP Group reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Website after changes constitutes acceptance of updated Terms.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Nagpur, Maharashtra, India.

16. Contact Information

For booking support or queries, please contact:

BHARAT TRAVEL POINT PRIVATE LIMITED
Website: https://btpjunglesafari.com/
Email: info@btpjunglesafari.com